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Samsung Galaxy Tab Active2 (SM-T397) Repair

Samsung Galaxy Tab Active2 (SM-T397) Repair

Fast, Affordable Repair for your Samsung Galaxy Tab Active2
Fonelab is one of the largest authorized SAMSUNG® repair brands in Canada and offers the lowest prices in Canada for genuine SAMSUNG® repairs, including screen replacement, battery replacement, software services and much more.

Keep your Samsung Galaxy Tab Active2 ‘IP68-Rated’ for dust & water resistance
Fonelab uses new original components from SAMSUNG®, including new IP68 seals and specialized equipment from SAMSUNG® to maintain this important protection.

Love your Samsung Tab Active2 again!
Not only will you enjoy Fonelab’s industry leading Lifetime Warranty on most repairs, but because we use genuine SAMSUNG® parts and tools, and test your SM-T397 to ensure it performs to SAMSUNG’S standards, any remaining original SAMSUNG® warranty will be maintained – and your Galaxy Tab Active2 will look and act like new again!

Find your Galaxy Tab Active2 SM-T397 repair and pricing below…

Screen Repair

  • If your Tab’s screen is cracked, blank, non-responsive, showing bright lines or dark spots, or has colour issues…

    Samsung’s multi-layer screens consist of the TFT LCD panel (the image/pixel layer) and the Gorilla Glass digitizer (the top touch layer) manufactured together into one single component; these screens are designed to be replaced if either layer becomes damaged. For more info on Samsung screens, please visit our FAQ section below.

    We install new genuine screens from Samsung, using new high-performance acrylic seals and specialized equipment for your Tab. Plus, each repair must pass Fonelab’s industry-leading multi-point Samsung Performance Checklist.

    The Galaxy Tab Active2 sports an 8″ TFT LCD display that supports 16 million colours as well as S Pen inputs. With a new genuine screen from Samsung, your Tab Active2 will look and perform just like when it was new.

    Fonelab’s SAMSUNG® Galaxy Tab Active2 Screen Repair Cost (SAMSUNG® Galaxy Tab Active2 Screen Repair Price) is listed below:

  • SAMSUNG® Galaxy Tab Active2 (SM-T397) Screen $please inquire
    Custom-Made & Installed CLEARPLEX® Screen Impact Protection for the Tab Active2 $39.95
    CLEARPLEX® with Tab Active2 Screen Replacement Service 15% Off
    Fonelab is the largest SAMSUNG® Authorized Repair Provider in Ontario – we guarantee the lowest price for original SAMSUNG® Screen Replacements! Fonelab Price Match Guarantee
    Don’t live near a Fonelab? Mail-In Phone Repair Service Available [Click for Details]
       
       
       
  • Includes: new original SAMSUNG® screen, new high-performance acrylic seals, and Fonelab’s industry-leading multi-point SAMSUNG® Performance Checklist
  • 1 to 1.5 Hours
  • Lifetime Warranty
  • No Appointment Necessary

Frequently Asked Questions

  • What is Fonelab’s Warranty?

    Fonelab’s Warranty covers manufacturer-related defects on components installed by Fonelab as well as the workmanship associated with the repair; it’s similar to having your original manufacturer’s warranty on the repaired component(s).

    The Warranty does not cover supplemental damage (which can be defined as any damage unrelated to the repair, including, but not limited to accidental or physical damage or liquid damage to the device). For this reason exclusions include, but aren’t limited to, physical and/or liquid damage, batteries, liquid damage recovery and any third-party send-away repairs (separate warranties are offered by the various manufacturers; for instance, Samsung’s central service centre provides a 90-day warranty). Liquid damage and subsequent physical damage which occurs after a completed repair will void this warranty.

    For screens, typical symptoms that would indicate a manufacturer’s defect are changes in colour reproduction, sharpness and/or touch sensitivity. Screens that become blank or show lines (usually vertical) indicate that the phone has experienced an impact event or pressure that has damaged the display panel itself, or the connections between the various layers of the display panel, including the display controller board and cables. These issues are not covered by manufacturers’ or Fonelab’s Warranty. 

    Fonelab’s Warranty is exclusively for the benefit of the original customer of the repair, and is non-transferable.

  • What is Fonelab’s Free Diagnostic?

    A Fonelab technician will identify the most likely root cause of your device issue, including hardware or software testing as well as external physical inspection. 

    If the issue can be resolved with a repair, a quote will be provided (there’s no obligation to proceed with the repair). Sometimes the identified issue can be resolved without requiring a repair.

    Opening of the device and/or internal inspection is available for a minimal fee depending on the device model.

More FAQ

WE’RE HAPPY TO HELP! SEE WHAT OUR CUSTOMERS ARE SAYING

In and out in about an hour for a shattered screen repair. Pretty standard rates. Dude was super nice and intelligent. Phone is good as new.
Conal Klein
Conal Klein
16:09 07 Feb 20
Leo is excellent to work with, very professional, honest, and friendly. We highly recommend this store. We would definitively return for phone problems.
Dale Willoughby
Dale Willoughby
21:50 25 Jan 20
I just visited the fonelab in Upper Canada Mall.My phone was not charging.It was worried me a little because I knew of the charges.I have been taking care of by the technician Leo.He have seen me being concern.So he basically fixed the problem very,efficient and me back to work.It was amazing experience.I could recommend Leo to anyone.Thank you
MIKE Kubik
MIKE Kubik
16:02 11 Jan 20
tablet wasn't charging, took to FONELAB, somehow the tablet charged again. The guy told me the tablet isn't having charging problem. Appreciate the honesty.
David 326
David 326
22:37 24 Dec 19
Karim and Leo were able to help me with my frozen phone issue quickly. They both have me great advice on what to look for in my new phone. Highly recommend.
Jillian Goulbourne
Jillian Goulbourne
18:04 21 Dec 19
Fixed the glass back of my samsung 9. I had to wait 3 hours but got a nice new back. A little concerned they asked for my password to test how my phone is working and now I'm getting newmarket cellphone number calls at all hours to my cell. A different number every time. Coincidence? I'm not sure.
Katie Padley
Katie Padley
14:01 21 Dec 19
Great service. Friendly staff. Quick and affordable.
Sylvie Masters
Sylvie Masters
17:56 29 Nov 19
Booked an appointment for my iPhone to replace its broken screen and the battery. Alex was the technician who helped me. The service took around 2 hours. Good customer service, technicians def know their job. Would recommend this place for sure. Price is a bit too high but I guess you have to pay a bit more for better service. Cheers guys.
Sina Azimi
Sina Azimi
18:23 13 Nov 19
Amazing service and knowledgeable staff...Quick and timely repairs.
Mike Fantauzzi
Mike Fantauzzi
22:13 09 Nov 19
Outstanding!!! I can't say enough good things about the service here. It's definitely my go to place for any issues with my phones! A+++
Mary Tuomisto
Mary Tuomisto
19:15 29 Oct 19
They replaced my screen.. had issues and went back. They were quick to resolve and on top replaced my battery for free.. good staff, nice service.
jamaaTu flani
jamaaTu flani
02:39 19 Oct 19
My daughter had her iPhone screen replaced here. No complaints although the screen quality is not is going to be as good as your original. Price point is good but the screen was a little bit darker coloured than the original.
Qigong Life
Qigong Life
20:55 12 Oct 19
Fixed my phone fast and it looks and works perfect. I would recommend this place to everyone that I know.
Ronald J Lock
Ronald J Lock
21:27 05 Sep 19
Efficient place. Friendly staff. Went in for a screen repair under a Rogers warranty. No issues. Would go back.
Derek's Cams, Cards and other Random stuff !
Derek's Cams, Cards and other Random stuff !
22:48 04 Sep 19
Efficient service and repaired my phone perfectly.
Simon Lloyd
Simon Lloyd
14:51 04 Sep 19
A HUGE 5 STARS TO FONE LAB!!!!! I have to say Leo at Fone Lab is amazing! My wife's tablet was left for dead and Best Buy weren't able to suggest anything other than a new tablet but my wife wanted to be able to save her photos that were not on an SD card. SO....when BB suggested taking to Fone Lab , we did, and Leo initially said $50 to check, and if he could save them, another $30-50 more to save them. Then he said, ok hang on let me see it, then he proceeded to grasp the tablet, push two-three buttons at once then voila!!! ...it came on then he quickly downloaded all to her SD card and job was done. Best part was we offered to pay whatever but Leo said it's fine, he was happy to do it! Now there's a good guy and a great business customer service gesture. Very large kudos to Leo and Fone Lab!!!
rob murphy
rob murphy
00:29 12 Aug 19
Very friendly staff and very helpful in getting my phone issues resolved
Cutlass Guy
Cutlass Guy
11:41 17 Jun 19
A necessity these days to have a reliable and reputable full service phone repair store
Jim Smoke
Jim Smoke
15:46 29 May 19
Really great customer service here. Payam was super helpful with me yesterday, and I've always had good experiences here. Good prices. Don't waste your time at other local phone repair shops in town.
Andrew Bell
Andrew Bell
16:46 04 May 19
The rear camera on my iPhone6S was not working... took it in and decided to replace my battery while I was at it. Payam was a great help... everything done in less than 30 mins. When I got home, I realized my earpiece wasn't working for some reason and could only make calls on speaker phone. I took it back the next day, Alex (I believe his name was) replaced a part for me with some spare ones they had laying around... when I came back to pick up (again, less than 30 mins) there was no charge! Super nice of him! I would highly recommend Fonelab.... they are quick, well priced, and know what their doing!!!! Thank you guys!
Stephanie Tavares
Stephanie Tavares
17:19 16 Apr 19
Best service by Payam for repair my phone, thanks lot 🤩
Ramil AV
Ramil AV
22:36 10 Apr 19
Called fonelab told them my cell phone was locked out didn't know password he said bring it in. Took them less than ten minutes to fix i said how much he said no charge. I see why this place is so highly rated on google.
Kevin Harris
Kevin Harris
18:24 06 Apr 19
My phone wouldn't turn on...So I came to fonelab...and met with Payam..and he fixed the problem in 2 minutes for me....I was very impressed with work... Great job Payam.....thank you. Paul.
Paul Ashley Health Fitness Beauty
Paul Ashley Health Fitness Beauty
20:50 03 Apr 19
Payam and Leonel were amazing! They tried a few things and were able to give me a fix to recover some photos from my broken phone!
Tabitha Sylvester
Tabitha Sylvester
00:46 14 Mar 19
Friendly service, they were recommended by the store for my phone carrier to replace my battery. It is challenging to change the battery in my phone and they did it effectively. Will go back for sure.
Mark Burdon
Mark Burdon
01:33 07 Mar 19
Fixed my Samsung S9 phone screen dead zone issue and is official Samsung repair shop. So I didn't pay anything, all covered.
Alex S
Alex S
21:38 20 Feb 19
We have used Fonelab numerous times to help trouble shoot our phone issues. They are top notch. They know their stuff and are courteous and reliable. Today the attendant was courteous, solved our phone issues quickly and all with a smile on his face.
Martha Cross
Martha Cross
17:52 19 Jan 19
I took my IPad in as my kids broke a part of a headphone jack inside it. Payam was able to fix it in about 5 minutes. Thank you very much.
Gordon Luke Frazer
Gordon Luke Frazer
22:57 04 Jan 19
Leo was extremely helpful. I'm so appreciative of his assistance. Awesome!
Donna Endicott
Donna Endicott
15:09 22 Dec 18
I have been dealing with these people for a number of years and have always received quality, intelligent, and honest work and information. Today I was given advice about something they could have easily charged me for but showed me a free alternative. Thank you so very much!
Jonathan Hughes
Jonathan Hughes
22:22 28 Nov 18
I broke my phone and I went in on 18/11/18, Leonel was very helpful. Leonel was able to retrieve and transfer all my info from my old phone to my new phone. Thank you so much!!!!
Ava G
Ava G
21:46 27 Nov 18
Leo was awesome he fixed my sons phone and a super helpful. Thanks again Leo
Margaret Gillies
Margaret Gillies
03:01 15 Nov 18
I went to the Apple Store to get my charging ports cleaned and had to make an appointment for next week, so I visited fonelab to try instead, Payam was very helpful and fixed the issue promptly. I was not charged for the service. Great service.
Jack Liu
Jack Liu
22:20 28 Oct 18
Was very professional told me exactly what was going to happen and when it would happen I’ll be recommending everyone to this company!!!!! Great service great store great result happy customer!! Thank you very much!!!
Ethan Mark
Ethan Mark
20:10 26 Oct 18
Leonel was fantastic ! So helpful and professional - he fixed my phone within 20 minutes all the while servicing other customers. He was a 'life saver' and I am very grateful. I will recommend Leonel and fonelab to anyone !
Esther Herbert
Esther Herbert
23:21 11 Oct 18
Friendly, timely, and professional. Payam from Fonelab at Upper Canada Mall was able to fix my broken headphone jack in under 20 minutes, I thought I for sure was going to have to pay $100 for a new port, but Payam was able to fix the existing one :) Would recommend!!!
Owen Sluga
Owen Sluga
16:04 09 Oct 18
I went to Fonelab at Upper Canada Mall (Newmarket ) today and was very impressed with the customer service .Leonel solved my problem so quick. Thank you so much. Definitely recommend this place.
Svitlana Istrati
Svitlana Istrati
19:44 05 Oct 18
Best Service Payam Leonel helped me greatly to get my Note 8 back in service. Highly Recomend.
Chris Retsas
Chris Retsas
19:17 03 Oct 18
On August 28 I took my phone in to fonelab and saw Ress and Leon (sorry if the names are spelt wrong). They fixed my phone, they worked and worked at it as my phone wouldn't charge and had grounding issues and yet they fixed it. They were so kind and amazing customer service. Customer service It was a wonderful change as I'd waited for apple for 2+ hours. Ill be coming back to fonelab in the future first if I ever need any repairs. I'd give 10 stars if I could or more.
Ellora D
Ellora D
00:57 29 Aug 18
Great service, the guys swapped my phone battery on the spot, and we’re very helpful. Highly recommend visiting this location before any Apple store or other service provider.
Cameron Goodyear
Cameron Goodyear
00:54 24 Aug 18
Kareem, Luis and Leonel are great! Fixed my phone within 10 minutes. Would highly recommend their services.
Tannis Sherwood
Tannis Sherwood
17:10 16 Aug 18
Kareem & Payam were amazing! I had my brand new Samsung Galaxy S8 only 3 weeks old have a manufacturer's defect. The screen would not work - touch was lost so I had no access in. My carrier Virgin was not able to do anything & suggested I would lose all my data. However, Payam & Kareem were able to fix my phone with everything still intact. Thank you!!! Job well done!!
Claudia
Claudia
23:37 12 Aug 18
Phenomenal service and experience here! They were able to fix my phone’s broken screen in record time (probably 20 mins!), super friendly and helpful, very professional, amazing quality. My phone’s just like new. Couldn’t be happier!
Robyn Pitocco
Robyn Pitocco
00:55 21 Jul 18
The staff are awesome, my phone that I had for less than a month froze, and Bell wanted to send it away, where the guys here got it running again for me. They are quick, polite, and know what they're doing when it comes to phones. Thanks!
Sara Bea
Sara Bea
19:16 12 Jul 18
Amazing!! Payam helped fix my phone. He was very patient even though they had a lot of repairs that day. Took 5 minutes to clean out my phone for me and it worked! I'm so happy and grateful that I didn't have to buy a new phone or pay $150-$250 for repairs. Thanks so much guys!
Jemai Bobb
Jemai Bobb
17:33 05 Jul 18
I love this Fonelab 🌟 The Staff are always SO meticulous and strive for ~ and achieve ~ absolute perfection in their work. I had brought my iPhone 8 in for a screen protector recently, and the end result was beautiful 🌟 And it has a one year warranty. Most excellent! There is patience, kindness, and wonderful customer service to be found in this Shop. (And a great selection of phone cases 😊) Well done, Fonelab!
Cynthia Benson
Cynthia Benson
04:24 19 Jun 18
Great experience. Went into the store with a replacement phone from Rogers. They spent considerable time resetting the phone and showing me how to use it more effectively and wouldn't let me pay them for there time even though there was no warranty. I'm definitely a fan and will be back.
Jeffrey Martin
Jeffrey Martin
17:37 29 May 18
I was very impressed with this place. Brought my IPhone in because it would not charge anymore. Payam figured out the problem right away. He fixed and cleaned the charging port and then left it to charge a bit just to make sure it was charging again!! He was kind, friendly and courteous. From now on, this is the only place I will bring my phone if it needs to be fixed. I would recommend this place to anyone looking for a fair, honest place to get their phones repaired.
William Lewis
William Lewis
21:28 17 May 18
The staff are courteous, professional, and highly knowledgeable. It only took 30 minutes to have the batteries of two iPhones replaced. I left feeling both valued as a customer, and confident in my decision to have relied on their services. I'd recommend them to anyone looking to have their phone quickly repaired at a fair price, and have a smooth experience. Thank you for all your help, Kareem and Payam!
Michelle Dinis
Michelle Dinis
18:32 16 May 18
Will definitely come back if I have more phone problems. Service was excellent and fast. Solved my problem easily and very reasonable cost. Really felt respected as a customer and I would trust their services in the future. Thank You!
Brenda Mulroy
Brenda Mulroy
21:14 10 May 18
Absolutely amazing service and expertise! These guys fixed my phone in 30 minutes after 1 week of hassle and unprofessionalism from wifi cellular down the road. Would definitely recommend to anybody having any cellular issues!
Aaron Lempinen
Aaron Lempinen
02:06 04 May 18
I've been to Fobelab three times now and have always received excellent sevice! Today Kareem helped me fix my phone in just a few seconds which saved me driving all the way to Richmond Hill to Virgin Mobile's repair centre. I highly recommend coming here for all your phone issues.
Lucia Perini
Lucia Perini
18:21 30 Apr 18
Awesome with smile and friendliest service from Mr. Payam and other buddy. Very professional. Certainly commendable. Thank you Fonelab.
Simon Entwistle
Simon Entwistle
17:47 26 Apr 18
Amazing service. Payam was very friendly and knowledgeable. I would highly recommend. They even once fixed my charging port (cleaned with alcohol) without charging anything and it worked..
Sridhar Sathyanarayanan
Sridhar Sathyanarayanan
14:29 15 Apr 18
Today my husband got his phone repaired in few seconds :) It was very professional and fast! Amazing stuff and service! THANK YOU SO MUCH!
Tania Yanitska
Tania Yanitska
00:59 04 Apr 18
Piyam was amazing!!! The staff there is very helpful. I had a SIM card stuck in the slot that was pretty jammed but Piyam was able to successfully retrieve it without damaging the SIM card or the motherboard/pins on the phone. This place is a life saver and I highly recommend them.
Rohit Singh
Rohit Singh
11:59 23 Mar 18
What a service! I've got iPhone 5s which is rather old model and did not know if battery needs a replacement. Payam connected the phone to some diagnostics software. He gave me a printed report with a smile confirming that the battery is still good and added: No charge!
Branislav B.
Branislav B.
20:01 05 Mar 18
I came in. They did some trouble shooting and provided me with some great options. I think that they provide a great service. For those who do not want to keep buying new phones replace their broken phones, I would highly suggest this place
Frank Mazeda
Frank Mazeda
00:26 07 Feb 18
I live over an hour away. They ordered the screen assembly for me and it arrived quickly. When I drove down to have it replaced they ended up fixing it quicker than they had first told me. I'm impressed and would recommend using their services.
Michael Belsey
Michael Belsey
17:00 16 Jan 18
Leonardo is an amazing employee. Has always treated my father and I nicely. He goes over and beyond for the customers. Great customer service from his end. Amazing place to get your phone fixed! Thanks Leonardo!
Natalie Machin
Natalie Machin
22:34 26 Dec 17
I am writing this review because the serice I received was refreshing. It was very professional , fast and friendly. Payam very very helpful and friendly. I am not a tech person but after dealing with Payam I feel better equipped to handle my phone. THANK YOU FOR YOUR GREAT HELP.
Noreen Perry
Noreen Perry
20:03 08 Nov 17
I came in thinkin that my phone battery has weakened & need replacement. they did battery test & turns out my battery is still healthy. he recommended me to check my apps & factory reset first rather than encouraging me to replace. I like the honesty where most store will not tell me otherwise. will def come back when my battery actually died
Nicholas Wong
Nicholas Wong
18:01 06 Nov 17
I brought a suddenly dead phone with hundreds of precious family videos and photos and Kareem was amazing...managed to retrieve all of them! I am so grateful! Totally recommend these guys.
Shannon Moschenross
Shannon Moschenross
18:04 17 Oct 17
Leo and Karim were very helpful in restoring my phone. There was no charge but their professionalism was very impressive. Would definitely come back and would recommend to others too.
Amir Butt
Amir Butt
21:06 18 Sep 17
Been here 3 times for my Galaxy S7 Edge and they always had time to take the phone in and had the phone ready in the time they said it would be. I also emailed them a few times with questions and I always received an in depth reply with all my questions answered in a day. Great service! I recommend this place for all phone service needs.
Anthony Ng
Anthony Ng
23:33 04 Sep 17
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