Phone Repair
Waterloo

Waterloo

Technicians always on-site

Days EXTENDED Hours
Mon-Fri 9:30 – 9:00
Saturday 9:30 – 6:00
Sunday 11:00 – 5:00
+1 519-885-1919 Conestoga Mall, 550 King St N, Waterloo, ON N2L 5W6, Canada

Fonelab has been professionally repairing tablets and smartphones since 2014, and we have a wealth of experience in electronics repair. Phones and tablets play a major role in our lives. We rely on them to connect with our families, handle work and other aspects of our personal lives. If your phone breaks or has an issue, you need a trusted repair service and you need it fast. That’s why we’re here. We offer reliable and affordable phone repair Waterloo and ensure your device is fixed quickly and fixed right so you can continue to stay connected.

We fix major phone brands

Whether you have an iPad, an iPhone or a tablet by Samsung, you can depend on our repair technicians to fix it properly. Our repair experts have been licensed and authorized by the leading phone manufacturers in the world. You never have to worry about your phone when you leave it at Fonelab. Rest assured that your device is in good hands. We offer thorough diagnosis and repair services, so you won’t have to deal with the same issue again. One common sign that your device requires servicing is slow processing speed. Your phone may begin to hang or take too long to open different applications. We’ll give you a speedy and budget-friendly repair so that you can continue enjoying using your device.

WE’RE HAPPY TO HELP! SEE WHAT OUR CUSTOMERS ARE SAYING

Impressive! 😊 Alex did it again! I brought an iPhone X that had massive cracked screens (front & back) to Fonelab. Within few hours Alex repaired the phone and diagnosed its functionality. Now the phone look and work like a brand new one! Highly recommended!
Celina
Celina
12:38 25 Mar 19
I was referred to these guys today ( March 22 2019) from wireless wave and I'm very impressed as i was told it was gonna be 3 hours but yet Alex only took 2 hours to replace my whole screen front and back. I will be going back if I'm ever inneed again and will be referring friends and family
Robert Daniels
Robert Daniels
23:02 22 Mar 19
Alex Repaired my iPhone the same day and it looks Brand new again. Very Friendly and Knowledgeable. Will return again if I need to. 5 stars
randy williamson
randy williamson
01:33 09 Mar 19
Very friendly & professional. He took the time to explain what was happening. We will definitely go back if needed.
William Price
William Price
17:25 22 Feb 19
Went to the Apple Store about a new battery and had to deal with an onslaught of offers to upgrade my phone. Seriously annoying. Left and went to Fonelab. Alex was amazing!!! Not only did he replace my battery on the spot, he gave me lots of great information about how to prolong the life of my battery! Will definitely recommend this business! Thanks Alex!
Jeff Bradshaw
Jeff Bradshaw
19:12 30 Jan 19
Alex was very personable and definitely knows his craftTold me what needed replacing (battery, which is what I went in for everything else OK) On a Samsung S6 cannot change on my own as it is sealed.Was told to come back in an hour. It was ready on time and the cost was less than the other places I had checked out.A good experience and will go back if other issues crop up later.Phone works great!
Willi Jastrau
Willi Jastrau
18:12 25 Jan 19
We took my sons iPhone 7 in for a warranty screen repair. To be honest I was expecting their "diagnostic" check to be full of bogus issues etc and given a list of other things that "needed to be fixed"I was wrong. The guys at the store were friendly, fast and explained everything. When we picked up the phone and left we noticed there was a problem with the new screen and we went back.The technician had a look and replaced the detective screen right away. We were in and out in 20 minutes. These guys are top notch and I wouldn't hesitate to go back here.
Andrew Fielding
Andrew Fielding
13:51 06 Jan 19
Wonderful, friendly service. My phones speaker was blown. They had it was done in half hour as promised. On top of it, they didn’t charge me!! Would definitely go back for my phone service and repairs. Totally recommend!!!
Larissa Price
Larissa Price
23:11 09 Dec 18
Quick, professional, amazing service. My screen on iPhone X was replaced quickly and I got a protective screen free of charge. No charge for the screen replacement as per my contract at Rogers. Very pleasant experience!!!!
Milosh Pandurov
Milosh Pandurov
23:47 24 Nov 18
Very quick repair on my iPhone. Would never go to the Apple Store again. Much better service and easier to deal with. Would recommend to anyone
Kyle Mertens
Kyle Mertens
02:16 09 Nov 18
Helpful and amiable staff. Took time to explain the problem with my Moto G5 and fixed it immediately. Also, diagnose is free. I would definitely recommend this place for your phone repairs.
Parth Doshi
Parth Doshi
01:40 07 Nov 18
Great guys with reasonable rates. Knew exactly what they needed to do and I've had zero issues since. Parts came in fast too.
dylan dunstall
dylan dunstall
03:16 30 Oct 18
Alex is the real deal. After I smashed the screen on my iPhone, I brought it to Alex to get it fixed. He told me two hours tops and within an hour I had my phone back better than new! He’s polite and courteous and does a great job. 5 stars all day long!
Justin Gilmour
Justin Gilmour
22:44 17 Oct 18
Looked around for two weeks for a replacement screen for my 8+. Most places could not do the repair while I waited or even had to send it away for repair. FONELAB took the time to explain the process over the phone, repaired it while i waited. 2 hours later and fully baked for waterproofing i got the phone back. Fixed, cleaned, new battery cheaper than every other quote. Most importantly friendly. I will refer, recommend and go back.
Frank Hanlon
Frank Hanlon
01:13 17 Oct 18
I visited this store today in need of assistance with my cell phone. Urvish was extremely helpful and was able to assist with checking my SIM card. I would definitely recommend this business to anyone who needs cell phone repair. It is in the new part of Conestoga Mall and very clean and modern.
Major Tom
Major Tom
21:52 15 Oct 18
I took my daughters phone to Fonelab to repair a cracked screen. Alex was very helpful. Took the time to explain to me what my options were. He was very thorough in explaining the testing procedures and warranty. I was pleasantly surprised at how fast we were able to get the phone fixed. Very positive experience. Thank you Alex for you excellent customer service.
Fiona Batte
Fiona Batte
01:55 13 Oct 18
Excellent service.. very polite. Good customer service. Thanks Urvish. Great guy..
s6 bedig
s6 bedig
16:52 27 Sep 18
Amazing young man. Did a perfect job with the repair of my Key One case. Alex is his name
Doug Grandy
Doug Grandy
15:22 24 Sep 18
Alex and Urvish are amazing and helped me and gave me a nice birthday gift! Got my phone back in a couple hours! Such friendly guys! Highly recommend them!
Aaron Hintz
Aaron Hintz
05:54 24 Sep 18
Took my V30 in to get the camera lens replaced. The staff was very helpful and personable, they fixed it right away, I was out again in 15 mins. Very convenient, will definitely go back if I need any other repairs. Will be recommending to others!
Dale Brubacher
Dale Brubacher
00:09 13 Sep 18
I came here for checking my Samsung s6 and lg5 phone having volume button problem and Alex fixed it. He was so kind and excellent customer service. Definitely came back again for any future repairs.
John Mesa
John Mesa
23:16 06 Sep 18
The assistance from Alex at Fonelab in the Conestoga Mall was the best service I have ever received. He was very patient, thorough, professional and extremely helpful. I would return to that store anytime I have a problem with my cell phone. Thank you Alex.
Bonnie Bremner
Bonnie Bremner
01:02 30 Aug 18
Went in with an iPhone that either had a battery or charging port problem. In less than 5 minutes it was diagnosed and fixed :) Turned out it was a dirty charging port, that was cleaned with care and expertise. Thank you! I will use your services again and will recommend you to all my friends and family.
Carin Mills
Carin Mills
13:44 06 Aug 18
Went in because I was having trouble with my headphone plug. I was in and out in 10 minutes, quick and easy. Works great now and a great price Thanks!
Christopher Vollick
Christopher Vollick
17:00 26 Jul 18
Just had my Nexus 6p fixed here and I'm very happy with it! They ordered a new battery for me and replaced it for $90. I'm only giving it 4 stars because my camera panel got slightly cracked at the back and there is a spot on the back of my phone that looks melted from when they took off the back. Overall I would recommend :)Edit: Fonelab replaced the back of my phone that had the minor damage for free!! The people that work there are extremely friendly and kind. I'm so impressed with the work they did on my phone, and will always come here in the future!! Thanks guys!
Laura Mann
Laura Mann
02:54 25 Jul 18
Needed my s7 battery replaced and was in a time crunch. Alex fixed my phone the same afternoon. Highly recommend.
Bill Moore
Bill Moore
12:55 22 Jul 18
Quick and professional! Alex and Urvish are awesome! They are life savers. They made this easy. Need phone assistance come Here!!
Osama El Masri
Osama El Masri
17:05 20 Jul 18
Dropped off a phone to fix on Saturday. Thought it would be two weeks. Just picked up the phone today, 4 days was it!! Phone is great and the people who work there are very nice. Thanks!!!! Will recommend to others.
s burks
s burks
22:35 27 Jun 18
Dropped in while I was at the mall to get my phone looked at (had a key lifting off my physical keyboard). Alex took a look and had it fixed in under 5 mins! Definitely appreciated the fast and courteous service! Would highly recommend them for all your phone repair needs!
Jason Peplow
Jason Peplow
14:26 27 May 18

Phone battery replacement services

Has your phone become unreliable due to a decreased battery life? Is it running slower than usual? Bring it to us and we’ll offer our affordable battery replacement service. Don’t replace the device with a new one just yet. We can get it functioning as good as new by replacing the battery. Phone batteries are very sensitive, and any replacements need to be properly done if you want the device to serve you for a long time.

At Fonelab, we will make sure a brand-new battery is installed and tested to the original manufacturer’s power specifications. Phones are designed to maintain a good battery life for a year or two. Some batteries will die faster than others depending on how the phone is used. The good news is, we can restore your battery life and make sure it performs like new.

Whatever your repair needs are, Fonelab is a reputable phone repair store Waterloo that you can trust to deliver. We don’t just offer the best prices but also repair phone components according to original manufacturer specifications.

Pre-Owned Refurbished Phones

In addition to repair services, Fonelab in Conestoga Mall carries a selection of Pre-Owned Refurbished Phones – often with models beginning at under $200 all running all the way up to the most current flagship models. If you’re looking to buy a Refurbished Phone, you can usually expect to save up to 30% over the price of the same model new. In addition, all Pre-Owned Refurbished Phones are unlocked and contract-free, so they can be used on your favourite wireless carrier. You also don’t need to change rate plans when you buy a refurbished phone, and lower cost rate plans are usually available from your favourite wireless carrier if you buy your phone separately from your rate plan. Fonelab’s Worry-Free Guarantee means that our Pre-Owned Refurbished Phones are always a great option! Visit our store in Conestoga Mall today for our full selection – if we don’t have the model you’re looking for, we can usually order it for you.