Phone Repair
Newmarket

Newmarket

Technicians always on-site

Days Hours
Mon-Fri 10:00 – 9:00
Saturday 9:00 – 9:00
Sunday 11:00 – 7:00

OPEN Thanksgiving: Monday 11:00am – 6:00pm

+1 905-853-2349 Upper Canada Mall, 17600 Yonge St, Newmarket, ON L3Y 4Z1, Canada

Wherever you are in the Newmarket area, we’re here to serve you. Fonelab is your one-stop shop for all your phone and tablet repair needs. We have a team of expert repair technicians in Newmarket who are ready to provide excellent service. We value your time and offer quick turnaround times for every device we fix. Our company is known in Newmarket for its quality repairs and fast repair turnaround times. We strive to become the number one option on all matters phone repair Newmarket. We can fix issues such as broken screens, battery replacement, and water damage. If you don’t know the issue with your device, bring it to us and we’ll offer a free no-obligation diagnosis before we begin any repairs.

Get your device up and running quickly

We know you need your device daily that’s why we’ll do all it takes to get it back up and running as soon as possible. We begin each repair service by performing a free diagnostic. This helps us to identify the exact issue that your device might have and then recommend the necessary repairs. As soon as the issue is identified, we will get started with the repair process. We’ll never recommend phone components unless they are really needed.

WE’RE HAPPY TO HELP! SEE WHAT OUR CUSTOMERS ARE SAYING

I have been dealing with these people for a number of years and have always received quality, intelligent, and honest work and information. Today I was given advice about something they could have easily charged me for but showed me a free alternative. Thank you so very much!
Jonathan Hughes
Jonathan Hughes
22:22 28 Nov 18
I broke my phone and I went in on 18/11/18, Leonel was very helpful. Leonel was able to retrieve and transfer all my info from my old phone to my new phone. Thank you so much!!!!
Ava G
Ava G
21:46 27 Nov 18
Leo was awesome he fixed my sons phone and a super helpful. Thanks again Leo
Margaret Gillies
Margaret Gillies
03:01 15 Nov 18
I went to the Apple Store to get my charging ports cleaned and had to make an appointment for next week, so I visited fonelab to try instead, Payam was very helpful and fixed the issue promptly. I was not charged for the service. Great service.
Jack Liu
Jack Liu
22:20 28 Oct 18
Was very professional told me exactly what was going to happen and when it would happen I’ll be recommending everyone to this company!!!!! Great service great store great result happy customer!! Thank you very much!!!
Ethan Mark
Ethan Mark
20:10 26 Oct 18
Leonel was fantastic ! So helpful and professional - he fixed my phone within 20 minutes all the while servicing other customers. He was a 'life saver' and I am very grateful. I will recommend Leonel and fonelab to anyone !
Esther Herbert
Esther Herbert
23:21 11 Oct 18
Friendly, timely, and professional. Payam from Fonelab at Upper Canada Mall was able to fix my broken headphone jack in under 20 minutes, I thought I for sure was going to have to pay $100 for a new port, but Payam was able to fix the existing one :) Would recommend!!!
Owen Sluga
Owen Sluga
16:04 09 Oct 18
I went to Fonelab at Upper Canada Mall (Newmarket ) today and was very impressed with the customer service .Leonel solved my problem so quick. Thank you so much. Definitely recommend this place.
Svitlana Istrati
Svitlana Istrati
19:44 05 Oct 18
Best Service Payam Leonel helped me greatly to get my Note 8 back in service. Highly Recomend.
Chris Retsas
Chris Retsas
19:17 03 Oct 18
On August 28 I took my phone in to fonelab and saw Ress and Leon (sorry if the names are spelt wrong). They fixed my phone, they worked and worked at it as my phone wouldn't charge and had grounding issues and yet they fixed it. They were so kind and amazing customer service. Customer service It was a wonderful change as I'd waited for apple for 2+ hours. Ill be coming back to fonelab in the future first if I ever need any repairs. I'd give 10 stars if I could or more.
Ellora D
Ellora D
00:57 29 Aug 18
Great service, the guys swapped my phone battery on the spot, and we’re very helpful. Highly recommend visiting this location before any Apple store or other service provider.
Cameron Goodyear
Cameron Goodyear
00:54 24 Aug 18
Kareem, Luis and Leonel are great! Fixed my phone within 10 minutes. Would highly recommend their services.
Tannis Sherwood
Tannis Sherwood
17:10 16 Aug 18
Kareem & Payam were amazing! I had my brand new Samsung Galaxy S8 only 3 weeks old have a manufacturer's defect. The screen would not work - touch was lost so I had no access in. My carrier Virgin was not able to do anything & suggested I would lose all my data. However, Payam & Kareem were able to fix my phone with everything still intact. Thank you!!! Job well done!!
Claudia
Claudia
23:37 12 Aug 18
Phenomenal service and experience here! They were able to fix my phone’s broken screen in record time (probably 20 mins!), super friendly and helpful, very professional, amazing quality. My phone’s just like new. Couldn’t be happier!
Robyn Pitocco
Robyn Pitocco
00:55 21 Jul 18
The staff are awesome, my phone that I had for less than a month froze, and Bell wanted to send it away, where the guys here got it running again for me. They are quick, polite, and know what they're doing when it comes to phones. Thanks!
Sara Bea
Sara Bea
19:16 12 Jul 18
Amazing!! Payam helped fix my phone. He was very patient even though they had a lot of repairs that day. Took 5 minutes to clean out my phone for me and it worked! I'm so happy and grateful that I didn't have to buy a new phone or pay $150-$250 for repairs. Thanks so much guys!
Jemai Bobb
Jemai Bobb
17:33 05 Jul 18
I love this Fonelab 🌟The Staff are always SO meticulous and strive for ~ and achieve ~ absolute perfection in their work.I had brought my iPhone 8 in for a screen protector recently, and the end result was beautiful 🌟And it has a one year warranty.Most excellent!There is patience, kindness, and wonderful customer service to be found in this Shop.(And a great selection of phone cases 😊)Well done, Fonelab!
Cynthia Benson
Cynthia Benson
04:24 19 Jun 18
Great experience. Went into the store with a replacement phone from Rogers. They spent considerable time resetting the phone and showing me how to use it more effectively and wouldn't let me pay them for there time even though there was no warranty. I'm definitely a fan and will be back.
Jeffrey Martin
Jeffrey Martin
17:37 29 May 18
I was very impressed with this place. Brought my IPhone in because it would not charge anymore. Payam figured out the problem right away. He fixed and cleaned the charging port and then left it to charge a bit just to make sure it was charging again!! He was kind, friendly and courteous. From now on, this is the only place I will bring my phone if it needs to be fixed. I would recommend this place to anyone looking for a fair, honest place to get their phones repaired.
William Lewis
William Lewis
21:28 17 May 18
The staff are courteous, professional, and highly knowledgeable. It only took 30 minutes to have the batteries of two iPhones replaced. I left feeling both valued as a customer, and confident in my decision to have relied on their services. I'd recommend them to anyone looking to have their phone quickly repaired at a fair price, and have a smooth experience.Thank you for all your help, Kareem and Payam!
Michelle Dinis
Michelle Dinis
18:32 16 May 18
Will definitely come back if I have more phone problems. Service was excellent and fast. Solved my problem easily and very reasonable cost. Really felt respected as a customer and I would trust their services in the future. Thank You!
Brenda Mulroy
Brenda Mulroy
21:14 10 May 18
Absolutely amazing service and expertise! These guys fixed my phone in 30 minutes after 1 week of hassle and unprofessionalism from wifi cellular down the road. Would definitely recommend to anybody having any cellular issues!
Aaron Lempinen
Aaron Lempinen
02:06 04 May 18
I've been to Fobelab three times now and have always received excellent sevice! Today Kareem helped me fix my phone in just a few seconds which saved me driving all the way to Richmond Hill to Virgin Mobile's repair centre. I highly recommend coming here for all your phone issues.
Lucia Perini
Lucia Perini
18:21 30 Apr 18
Awesome with smile and friendliest service from Mr. Payam and other buddy. Very professional. Certainly commendable.Thank you Fonelab.
Simon Entwistle
Simon Entwistle
17:47 26 Apr 18
Amazing service. Payam was very friendly and knowledgeable. I would highly recommend. They even once fixed my charging port (cleaned with alcohol) without charging anything and it worked..
Sridhar Sathyanarayanan
Sridhar Sathyanarayanan
14:29 15 Apr 18
Today my husband got his phone repaired in few seconds :) It was very professional and fast! Amazing stuff and service! THANK YOU SO MUCH!
Tania Yanitska
Tania Yanitska
00:59 04 Apr 18
Piyam was amazing!!! The staff there is very helpful. I had a SIM card stuck in the slot that was pretty jammed but Piyam was able to successfully retrieve it without damaging the SIM card or the motherboard/pins on the phone. This place is a life saver and I highly recommend them.
Rohit Singh
Rohit Singh
11:59 23 Mar 18
What a service! I've got iPhone 5s which is rather old model and did not know if battery needs a replacement. Payam connected the phone to some diagnostics software. He gave me a printed report with a smile confirming that the battery is still good and added: No charge!
Branislav B.
Branislav B.
20:01 05 Mar 18
I came in. They did some trouble shooting and provided me with some great options. I think that they provide a great service. For those who do not want to keep buying new phones replace their broken phones, I would highly suggest this place
Frank Mazeda
Frank Mazeda
00:26 07 Feb 18
I live over an hour away. They ordered the screen assembly for me and it arrived quickly. When I drove down to have it replaced they ended up fixing it quicker than they had first told me. I'm impressed and would recommend using their services.
Michael Belsey
Michael Belsey
17:00 16 Jan 18
Leonardo is an amazing employee. Has always treated my father and I nicely. He goes over and beyond for the customers. Great customer service from his end. Amazing place to get your phone fixed! Thanks Leonardo!
Natalie Machin
Natalie Machin
22:34 26 Dec 17
I am writing this review because the serice I received was refreshing. It was very professional , fast and friendly. Payam very very helpful and friendly. I am not a tech person but after dealing with Payam I feel better equipped to handle my phone. THANK YOU FOR YOUR GREAT HELP.
Noreen Perry
Noreen Perry
20:03 08 Nov 17
I came in thinkin that my phone battery has weakened & need replacement. they did battery test & turns out my battery is still healthy. he recommended me to check my apps & factory reset first rather than encouraging me to replace. I like the honesty where most store will not tell me otherwise. will def come back when my battery actually died
Nicholas Wong
Nicholas Wong
18:01 06 Nov 17
I brought a suddenly dead phone with hundreds of precious family videos and photos and Kareem was amazing...managed to retrieve all of them! I am so grateful! Totally recommend these guys.
Shannon Moschenross
Shannon Moschenross
18:04 17 Oct 17
Leo and Karim were very helpful in restoring my phone. There was no charge but their professionalism was very impressive. Would definitely come back and would recommend to others too.
Amir Butt
Amir Butt
21:06 18 Sep 17
Been here 3 times for my Galaxy S7 Edge and they always had time to take the phone in and had the phone ready in the time they said it would be. I also emailed them a few times with questions and I always received an in depth reply with all my questions answered in a day. Great service! I recommend this place for all phone service needs.
Anthony Ng
Anthony Ng
23:33 04 Sep 17

How long will the phone repair take?

The time taken to fix a phone or tablet will depend on the issue at hand. Issues such as a broken screen or a dead battery that needs to be replaced can be fixed on the same day. In fact, in many instances, the repairs can be done in 60 minutes or less. Our repair technicians have handled broken phone screens, soaked tablets among other common issues. We know how to get it done fast and effectively. Our repair technician will give you a reasonable timeline as soon as a proper diagnostic is done. We understand that you have a busy schedule, so we’ll take it upon ourselves to repair your device fast enough and ensure you stay connected.

Friendly and knowledgeable repair technicians

When you visit our phone repair store Newmarket, you’ll be welcomed by our friendly and highly capable technicians. Our repair technicians are authorized by top manufacturers to repair their devices. They also possess current training and remain up to date with the newest technologies to ensure the repairs are done effectively and according to original standards. We’ve also invested in proper equipment and tools to provide our customers with reliable phone diagnostics and repairs.

Not sure what’s going on with your device? Leave it to us, we’ll figure it out. We’ve repaired Apple, Blackberry, Samsung, Sony, Motorola among other popular brands so rest assured that we’ve got it all covered. If you need us to fix your phone or tablet, visit us today and we’ll be glad to assist you, no appointment is necessary.

Pre-Owned Refurbished Phones

Fonelab in Upper Canada Mall also carries a great selection of Pre-Owned Refurbished Phones! Entry-level models are often available for under $200, as well as some of the most current flagship models from Apple, Samsung and other leading manufacturers. When you purchase a Refurbished Phone, you’ll often be saving up to 30% over the price of the same model new. Plus, our Pre-Owned Refurbished Phones are all contract-free, so they can be used on your current wireless carrier, or any carrier you may choose in the future. You don’t need to change rate plans with a refurbished phone, and special lower-cost rate plans are often available from your favourite wireless carrier when you buy your phone separately from the rate plan. All this plus Fonelab’s Worry-Free Guarantee means that our Pre-Owned Refurbished Phones are a great option! Visit our store anytime in Upper Canada Mall to see our full selection – and if we don’t have the exact model you’re looking for, we can usually order it for you!

Phone Repair Newmarket – inside Upper Canada Mall

Visit us today! We’re located inside Upper Canada Mall, on the lower level just across from the new Sport Check and Food Market 🙂