Free Diagnostics

Free
Diagnostics

No Appointment Necessary

NO APPOINTMENT NECESSARY

MOST REPAIRS ON-THE-SPOT

Lifetime Warranty

LIFETIME
WARRANTY

WE’RE HAPPY TO HELP! SEE WHAT OUR CUSTOMERS ARE SAYING

I have been dealing with these people for a number of years and have always received quality, intelligent, and honest work and information. Today I was given advice about something they could have easily charged me for but showed me a free alternative. Thank you so very much!
Jonathan Hughes
Jonathan Hughes
22:22 28 Nov 18
I broke my phone and I went in on 18/11/18, Leonel was very helpful. Leonel was able to retrieve and transfer all my info from my old phone to my new phone. Thank you so much!!!!
Ava G
Ava G
21:46 27 Nov 18
Leo was awesome he fixed my sons phone and a super helpful. Thanks again Leo
Margaret Gillies
Margaret Gillies
03:01 15 Nov 18
I went to the Apple Store to get my charging ports cleaned and had to make an appointment for next week, so I visited fonelab to try instead, Payam was very helpful and fixed the issue promptly. I was not charged for the service. Great service.
Jack Liu
Jack Liu
22:20 28 Oct 18
Was very professional told me exactly what was going to happen and when it would happen I’ll be recommending everyone to this company!!!!! Great service great store great result happy customer!! Thank you very much!!!
Ethan Mark
Ethan Mark
20:10 26 Oct 18
Leonel was fantastic ! So helpful and professional - he fixed my phone within 20 minutes all the while servicing other customers. He was a 'life saver' and I am very grateful. I will recommend Leonel and fonelab to anyone !
Esther Herbert
Esther Herbert
23:21 11 Oct 18
Friendly, timely, and professional. Payam from Fonelab at Upper Canada Mall was able to fix my broken headphone jack in under 20 minutes, I thought I for sure was going to have to pay $100 for a new port, but Payam was able to fix the existing one :) Would recommend!!!
Owen Sluga
Owen Sluga
16:04 09 Oct 18
I went to Fonelab at Upper Canada Mall (Newmarket ) today and was very impressed with the customer service .Leonel solved my problem so quick. Thank you so much. Definitely recommend this place.
Svitlana Istrati
Svitlana Istrati
19:44 05 Oct 18
Best Service Payam Leonel helped me greatly to get my Note 8 back in service. Highly Recomend.
Chris Retsas
Chris Retsas
19:17 03 Oct 18
On August 28 I took my phone in to fonelab and saw Ress and Leon (sorry if the names are spelt wrong). They fixed my phone, they worked and worked at it as my phone wouldn't charge and had grounding issues and yet they fixed it. They were so kind and amazing customer service. Customer service It was a wonderful change as I'd waited for apple for 2+ hours. Ill be coming back to fonelab in the future first if I ever need any repairs. I'd give 10 stars if I could or more.
Ellora D
Ellora D
00:57 29 Aug 18
Great service, the guys swapped my phone battery on the spot, and we’re very helpful. Highly recommend visiting this location before any Apple store or other service provider.
Cameron Goodyear
Cameron Goodyear
00:54 24 Aug 18
Kareem, Luis and Leonel are great! Fixed my phone within 10 minutes. Would highly recommend their services.
Tannis Sherwood
Tannis Sherwood
17:10 16 Aug 18
Kareem & Payam were amazing! I had my brand new Samsung Galaxy S8 only 3 weeks old have a manufacturer's defect. The screen would not work - touch was lost so I had no access in. My carrier Virgin was not able to do anything & suggested I would lose all my data. However, Payam & Kareem were able to fix my phone with everything still intact. Thank you!!! Job well done!!
Claudia
Claudia
23:37 12 Aug 18
Phenomenal service and experience here! They were able to fix my phone’s broken screen in record time (probably 20 mins!), super friendly and helpful, very professional, amazing quality. My phone’s just like new. Couldn’t be happier!
Robyn Pitocco
Robyn Pitocco
00:55 21 Jul 18
The staff are awesome, my phone that I had for less than a month froze, and Bell wanted to send it away, where the guys here got it running again for me. They are quick, polite, and know what they're doing when it comes to phones. Thanks!
Sara Bea
Sara Bea
19:16 12 Jul 18
Amazing!! Payam helped fix my phone. He was very patient even though they had a lot of repairs that day. Took 5 minutes to clean out my phone for me and it worked! I'm so happy and grateful that I didn't have to buy a new phone or pay $150-$250 for repairs. Thanks so much guys!
Jemai Bobb
Jemai Bobb
17:33 05 Jul 18
I love this Fonelab 🌟 The Staff are always SO meticulous and strive for ~ and achieve ~ absolute perfection in their work. I had brought my iPhone 8 in for a screen protector recently, and the end result was beautiful 🌟 And it has a one year warranty. Most excellent! There is patience, kindness, and wonderful customer service to be found in this Shop. (And a great selection of phone cases 😊) Well done, Fonelab!
Cynthia Benson
Cynthia Benson
04:24 19 Jun 18
Great experience. Went into the store with a replacement phone from Rogers. They spent considerable time resetting the phone and showing me how to use it more effectively and wouldn't let me pay them for there time even though there was no warranty. I'm definitely a fan and will be back.
Jeffrey Martin
Jeffrey Martin
17:37 29 May 18
I was very impressed with this place. Brought my IPhone in because it would not charge anymore. Payam figured out the problem right away. He fixed and cleaned the charging port and then left it to charge a bit just to make sure it was charging again!! He was kind, friendly and courteous. From now on, this is the only place I will bring my phone if it needs to be fixed. I would recommend this place to anyone looking for a fair, honest place to get their phones repaired.
William Lewis
William Lewis
21:28 17 May 18
The staff are courteous, professional, and highly knowledgeable. It only took 30 minutes to have the batteries of two iPhones replaced. I left feeling both valued as a customer, and confident in my decision to have relied on their services. I'd recommend them to anyone looking to have their phone quickly repaired at a fair price, and have a smooth experience. Thank you for all your help, Kareem and Payam!
Michelle Dinis
Michelle Dinis
18:32 16 May 18
Will definitely come back if I have more phone problems. Service was excellent and fast. Solved my problem easily and very reasonable cost. Really felt respected as a customer and I would trust their services in the future. Thank You!
Brenda Mulroy
Brenda Mulroy
21:14 10 May 18
Absolutely amazing service and expertise! These guys fixed my phone in 30 minutes after 1 week of hassle and unprofessionalism from wifi cellular down the road. Would definitely recommend to anybody having any cellular issues!
Aaron Lempinen
Aaron Lempinen
02:06 04 May 18
I've been to Fobelab three times now and have always received excellent sevice! Today Kareem helped me fix my phone in just a few seconds which saved me driving all the way to Richmond Hill to Virgin Mobile's repair centre. I highly recommend coming here for all your phone issues.
Lucia Perini
Lucia Perini
18:21 30 Apr 18
Awesome with smile and friendliest service from Mr. Payam and other buddy. Very professional. Certainly commendable. Thank you Fonelab.
Simon Entwistle
Simon Entwistle
17:47 26 Apr 18
Amazing service. Payam was very friendly and knowledgeable. I would highly recommend. They even once fixed my charging port (cleaned with alcohol) without charging anything and it worked..
Sridhar Sathyanarayanan
Sridhar Sathyanarayanan
14:29 15 Apr 18
Today my husband got his phone repaired in few seconds :) It was very professional and fast! Amazing stuff and service! THANK YOU SO MUCH!
Tania Yanitska
Tania Yanitska
00:59 04 Apr 18
Piyam was amazing!!! The staff there is very helpful. I had a SIM card stuck in the slot that was pretty jammed but Piyam was able to successfully retrieve it without damaging the SIM card or the motherboard/pins on the phone. This place is a life saver and I highly recommend them.
Rohit Singh
Rohit Singh
11:59 23 Mar 18
What a service! I've got iPhone 5s which is rather old model and did not know if battery needs a replacement. Payam connected the phone to some diagnostics software. He gave me a printed report with a smile confirming that the battery is still good and added: No charge!
Branislav B.
Branislav B.
20:01 05 Mar 18
I came in. They did some trouble shooting and provided me with some great options. I think that they provide a great service. For those who do not want to keep buying new phones replace their broken phones, I would highly suggest this place
Frank Mazeda
Frank Mazeda
00:26 07 Feb 18
I live over an hour away. They ordered the screen assembly for me and it arrived quickly. When I drove down to have it replaced they ended up fixing it quicker than they had first told me. I'm impressed and would recommend using their services.
Michael Belsey
Michael Belsey
17:00 16 Jan 18
Leonardo is an amazing employee. Has always treated my father and I nicely. He goes over and beyond for the customers. Great customer service from his end. Amazing place to get your phone fixed! Thanks Leonardo!
Natalie Machin
Natalie Machin
22:34 26 Dec 17
I am writing this review because the serice I received was refreshing. It was very professional , fast and friendly. Payam very very helpful and friendly. I am not a tech person but after dealing with Payam I feel better equipped to handle my phone. THANK YOU FOR YOUR GREAT HELP.
Noreen Perry
Noreen Perry
20:03 08 Nov 17
I came in thinkin that my phone battery has weakened & need replacement. they did battery test & turns out my battery is still healthy. he recommended me to check my apps & factory reset first rather than encouraging me to replace. I like the honesty where most store will not tell me otherwise. will def come back when my battery actually died
Nicholas Wong
Nicholas Wong
18:01 06 Nov 17
I brought a suddenly dead phone with hundreds of precious family videos and photos and Kareem was amazing...managed to retrieve all of them! I am so grateful! Totally recommend these guys.
Shannon Moschenross
Shannon Moschenross
18:04 17 Oct 17
Leo and Karim were very helpful in restoring my phone. There was no charge but their professionalism was very impressive. Would definitely come back and would recommend to others too.
Amir Butt
Amir Butt
21:06 18 Sep 17
Been here 3 times for my Galaxy S7 Edge and they always had time to take the phone in and had the phone ready in the time they said it would be. I also emailed them a few times with questions and I always received an in depth reply with all my questions answered in a day. Great service! I recommend this place for all phone service needs.
Anthony Ng
Anthony Ng
23:33 04 Sep 17

DID YOU KNOW THAT WE ARE AUTHORIZED?...

Fonelab is Ontario’s authorized repair provider for Samsung, LG and Huawei phones and tablets.

Fonelab is also one of Ontario’s favourite phone repair brands, and we’re proud to be your local phone repair store! As an authorized repair provider for most major manufacturers, we offer the lowest prices for original specification repairs so that your phone or tablet will look and perform like new. Plus, Fonelab’s famous Lifetime Warranty means that most major repairs are covered for as long as you own your device.

Fast, professional on-the-spot tablet & cell phone repair – Screen replacement, charging port repair, battery replacement and much more. In addition to iPad and iPhone repair, Fonelab provides authorized Samsung repair, LG repair, Huawei repair, and services for other popular brands including Sony, Motorola, OnePlus, BlackBerry and others.

 

      

 

SIMPLE UP-FRONT PRICING NO UNNECESSARY REPAIRS FREE DIAGNOSTICS

Worry-Free Phone Repair Services

Fonelab is one of Ontario’s favourite tablet and phone repair companies. We provide affordable, efficient and professional phone repair right in our store labs. Our authorized repair technicians are trained to repair most popular brands and models of phones and tablets. And because we’re one of the largest, we also offer the best prices. When you visit one of our repair stores, one of our expert technicians will perform a complimentary diagnosis and explain any necessary repairs, including any free alternatives. Our technician team is continuously trained to ensure they’re advanced with the latest technological trends and innovations, providing world-class repair services. Not only do we use new high-quality genuine original or original-specification components in all our repairs, we never recommend a repair that isn’t necessary.

Free Diagnosis & Up-Front Pricing

When you bring your phone or tablet to Fonelab, we’ll provide you with a free diagnosis to identify the source of any issues, as well as provide a friendly explanation and free quotation for any repairs that may be needed. You never have to worry about being obligated to perform a repair with us – we understand that sometimes there may be other options. We also never hide our prices or add any hidden fees or charges; in fact, we’re one of the only repair companies that post all of our prices online. In some cases, we’re even able to recommend lower-cost (or even free) alternatives than what you might expect. If your phone or tablet does have a serious problem and requires repair, our manufacturer-specified tools and equipment help us to identify the precise components required and avoid any unnecessary repairs. 

Screen Replacement Experts

Phone screen technology is becoming more advanced, just like the phones themselves. These current generation of screens offer incredible performance but are super sensitive and can be easily damaged by a fall or even a minor accident. Don’t worry if your screen breaks; even if your phone is the newest generation, we specialize in the latest model screen replacement services and carry most makes and models of replacement screens in our store labs. We also offer one of the industry’s leading screen protection solutions called Clearplex, which can be custom-made and applied right in our store labs from only $25.

Quick, Affordable Battery Replacement

Is your tablet or phone battery not lasting as long as it used to? Most mobile devices are capable of maintaining a good battery life for up to 2 or 3 years. This period can be much shorter depending how you use your device however. Fonelab is happy to provide a complimentary Battery Health Check so you can see how much life is left in your battery. We’re also happy to provide tips to help maintain your battery’s health for as long as possible. If a new battery is needed, we carry most common models in stock in our store labs. Even tablets and phones that have built-in batteries can be changed quickly and affordably, and no appointment is necessary.

About Us

At Fonelab, our goal is to keep your phone working like new. With a little bit of maintenance, today’s phones can be enjoyed for many years. We aim to deliver the highest quality repair experience for the best price. Whether your device simply needs a charging port cleaning (which we’re happy to provide for free), or something a bit more advanced like a screen or component replacement, our friendly expert technicians are always available and ready to help. Since 2014, Fonelab has offered the best tablet and phone repair service throughout Ontario, and we’ve partnered with the industry’s leading manufacturers, carriers and insurance companies to ensure that this level of service continues!

In addition to tablet and phone services, all Fonelab stores carry a selection of Pre-Owned Refurbished Phones – often with models starting under $200 all running all the way up to the most recent models. When you buy a Refurbished Phone, you save up to 30% versus the price of the same model new. Plus, all Pre-Owned Refurbished Phones come unlocked and contract-free, so you can use them on your favourite wireless carrier. And while you don’t need to change rate plans when you buy one of these phones, lower cost rate plans are available from your wireless carrier if you buy your phone separately from your rate plan. All of these cost-saving benefits, plus Fonelab’s Worry-Free Guarantee means that Pre-Owned Refurbished Phones are always a great option!

FIND YOUR NEAREST FONELAB REPAIR STORE… WE’RE IN ONTARIO’S FAVOURITE SHOPPING CENTRES

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